Delivery Policy
Note: Due to the nature of garden products, such as soil and plants, delivery times may vary based on availability and seasonal demand. For oversized items, such as trees or large garden items, additional delivery arrangements may be necessary.
1.
Processing Time
Orders are typically processed within 1-3 business days.
2.
Shipping Methods
We offer standard delivery and local delivery options. Delivery costs vary based on the method, order size and the distance from our location.
3.
Standard Delivery Time
Usually within 1-3 business days.
4.
Local Delivery Time
Available within 30 kilometres of our garden centre, usually within 1-2 business days.
5.
Delivery Areas
Local delivery covers the Georgina region (within 30 km of our garden centre). Locations beyond 30 km are classified as Standard delivery.
6.
Delivery Charges
Standard and Local deliveries are at $1 per km. Local deliveries over $100 are free.

Return Policy
1.
Time Frame
Items can be returned within 7 days of purchase or receipt.
2.
Condition
Products must be unused, in their original packaging, and with the original receipt or proof of purchase.
3.
Location
Returns can be processed at our physical store in Pefferlaw at 9633 Morning Glory Road.
FAQs
My order hasn't arrived yet. Where is it?
A client that’s unhappy for a reason is a problem, a client that’s unhappy though he or her can’t quite put a finger on it is worse. Chances are there wasn’t collaboration, communication, and checkpoints, there wasn’t a process agreed upon or specified with the granularity required.
It’s content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn’t have helped, won’t help now. It’s like saying you’re a bad designer, use less bold text, don’t use italics in every other paragraph. True enough, but that’s not all that it takes to get things back on track.
Do you deliver on public holidays?
If that’s what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.
Do you deliver to my postcode?
A client that’s unhappy for a reason is a problem, a client that’s unhappy though he or her can’t quite put a finger on it is worse. Chances are there wasn’t collaboration, communication, and checkpoints, there wasn’t a process agreed upon or specified with the granularity required.
It’s content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn’t have helped, won’t help now. It’s like saying you’re a bad designer, use less bold text, don’t use italics in every other paragraph. True enough, but that’s not all that it takes to get things back on track.
Is next-day delivery available on all orders?
If that’s what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.
Do I need to be there to sign for delivery?
A client that’s unhappy for a reason is a problem, a client that’s unhappy though he or her can’t quite put a finger on it is worse. Chances are there wasn’t collaboration, communication, and checkpoints, there wasn’t a process agreed upon or specified with the granularity required.
It’s content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn’t have helped, won’t help now. It’s like saying you’re a bad designer, use less bold text, don’t use italics in every other paragraph. True enough, but that’s not all that it takes to get things back on track.